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Plug into better health
A secure patient engagement solution enabling seamless, modern communication between GP practices and their patients.
CREST certified
Security
Cybercert
Gold Standard Practices
Real-time
Updates
24/7
Access
Patients + Practices
Focus
MediPlug App
Live patient channel
Digital check-in
Patients arrive pre-verified.
Secure messaging
Encrypted patient updates.
Wait-time board
Real-time practice view.
Records ready
Prescriptions and Report history.
Trusted by GP practices
Streamlined, secure workflows for busy practices
Trusted By
Leading GP practices across Australia trust MediPlug to connect with their patients.
For practices
Streamline operations and lift engagement
MediPlug gives teams a command center for patient communication, updates, and administration without the back-and-forth.
- Publish surgery announcements instantly
- Manage practice details on the go
- Secure, encrypted patient messaging
- Dedicated web-based admin interface
- Reduce phone calls and admin workload
Bp Premier integration
Real-time data exchange without duplication. Your single source of truth stays in sync automatically.
Enterprise security
For patients
Everything you need in one app
Access healthcare anywhere with transparent, secure, and real-time tools.
Digital Check-in
Complete check-in on your phone before you arrive.
Live Waiting Times
Real-time queue updates so you can plan your day.
Medical Records
View prescriptions and clinical records securely.
Referrals & Certificates
Download referrals and certificates instantly.
Practice Updates
Receive announcements and critical practice alerts.
Secure Platform
CREST certified, privacy-first infrastructure.
Integration
Seamless with Bp Premier
Connect once and let MediPlug keep patient updates, appointments, and messages aligned with your existing workflows in real time.
Bp Premier Live Sync
Appointments
Real-time updates
Patient data
Encrypted in transit
Notifications
Targeted & instant
Admin time
Reduced by design
See it in action
MediPlug capabilities walkthrough
A quick look at the patient and practice experience, powered by secure, real-time connectivity.
Support
Frequently Asked Questions
Everything you need to know about MediPlug.
How it works
Get started in three simple steps
Connect
Integrate MediPlug with Bp Premier and set up your profile.
Configure
Enable digital check-in, wait times, and secure messaging.
Engage
Communicate through announcements, updates, and patient access.
Security
Built for compliance and trust
Every interaction is encrypted, audited, and aligned to healthcare-grade standards so your team can move fast without risk.
CREST Certified Platform
Independent security assurance for end-to-end workflows.
CyberCert Gold
Company-wide controls that match your governance needs.
Data residency
Australian-hosted, encrypted in transit and at rest.
Role-based access
Keep the right people in the right spaces with confidence.
Auditable trails
Full visibility of changes, messages, and patient updates.
Zero-trust posture
Least privilege, continuous monitoring, secure by default.
Ready to transform patient engagement?
Join forward-thinking GP practices using MediPlug to deliver secure, modern healthcare experiences.